Vintage Sewing Pattern Company FAQs
Frequently Asked Questions
How will Covid impact on shipping delivery times?
Royal Mail is a key part of UK’s infrastructure. Throughout the pandemic, and now, we remain open for business. The delivery of parcels and letters is a way of keeping the country together, businesses operating, and helping many people who may not have the option to leave their homes.
How much does shipping cost?
UK Shipping - FREE
International Shipping - We offer a very competitive shipping rate which is automatically adjusted in the cart at checkout if you require 2 or more items. Shipping is calculated by the weight of the pattern.
When will my order be shipped?
We endeavor to dispatch within 2-5 business days once payment has cleared.
You can always contact us for another shipment quote for the quickest delivery method and quote.
I have a choice to purchase a full-scale paper pattern, an original or a digital PDF download (original and download where available). Would it be also possible to purchase a full-size digital download PDF print shop copy, as I can print the pattern at my local printers saving me the shipping cost?
Yes of course! Just contact us and we will be happy to help. We will also work out a price for you, as prices vary. Please note; digital PDF patterns are non-refundable.
How do I download a PDF pattern?
There is a link on every PDF pattern listing that you can click and it will take you to the 'How to' video.
I love the pattern but it too small/large?
Don't let the size put you off! There are many tutorials and utubes on google demonstrating how to do scale up or down (we call it regrading) which are particularly useful, especially if you love the patternand just have to have it!
Do you offer refunds?
Offers of a refund are only if we have made a mistake ourselves, but please contact us as we will be happy to resolve any problems. We pride ourselves on our 100% customer satisfaction as we want all of our customers to be 'happy sewers'.
Please note; refunds are not accepted on digital PDF downloads.
Do you offer returns?
We will offer a replacement if it was a mistake by ourselves at no extra cost. Returns are not accepted on digital PDF downloads.
How do I know if the pattern will fit?
We advise to compare your actual measurements to the pattern measurements themselves. We also advise to do a toil beforehand to ensure the correct fit.
I love the pattern but its the wrong size?
Never miss out on a pattern if its the wrong size. There are many re-grading u-tube tutorials to choose from that will guide you every step of the way.
I have given you the wrong address?
Don't worry. If we haven't already dispatched, we will amend your delivery address. Please contact us within 24 hours.
Where can I find recommended fabric companies?
We have a link in each description to help you choose your perfect fabric. Alternatively, there are so many other fabulous fabric companies.